Data Protection Policy

Xbajee5 Privacy Policy — Your Information Is Safe With Us

This Privacy Policy clearly explains how your personal information is collected, used, and protected on the xbajee5 platform. We believe you should have full control over your own data.

Last updated: 1 January 2026
Core Data Protection Principles

How We Protect Your Privacy

Six key commitments on how your data is stored and used at xbajee5

SSL Encryption Protection
All your information is protected with 256-bit SSL encryption. No one can read or steal your data in transit — this is xbajee5's core security layer.
Never Sold to Third Parties
xbajee5 never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.
Your Data, Your Control
You can request to view, correct, or delete your data at any time. xbajee5 respects this right and acts promptly on such requests.
Secure Data Storage
All data is stored on secure servers with regular backups. Firewalls and multi-layered security systems are in place to prevent unauthorised access.
Cookie Transparency
We are transparent about which cookies xbajee5 uses and why. You have full control over disabling any non-essential cookies.
Marketing Opt-Out
You can opt out of promotional emails or SMS at any time. We respect your preferences and will never send you unwanted messages.
Table of Contents
1 Introduction

Xbajee5 is a trusted online gaming platform in Bangladesh. We believe your personal information is your asset — and protecting that asset is our responsibility. This Privacy Policy tells you exactly what information xbajee5 collects, how it is stored, and the purposes for which it is used.

By using xbajee5's website, mobile app, or any of our digital services, you are considered to have agreed to this Privacy Policy. Please read it carefully before using the platform for the first time.

This policy is written in Bengali so that all players in Bangladesh can understand it with ease. If any part is unclear, our support team is always ready to help.

This Privacy Policy is xbajee5's Terms & Conditionstogether form a complete legal framework. Both documents should be read.
2 What Information We Collect

Xbajee5 only collects the information genuinely needed to provide its services. The table below outlines the types of data collected and the reasons for doing so:

Data Type Example Reason for Collection
Identity Information Name, date of birth, National ID number KYC Verification & Age Confirmation
Contact Information Phone number, email address Account communications and security notifications
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security Monitoring & Fraud Prevention
Usage Data Gaming history, login times, betting patterns Improving our service and personalising your experience
Location Data Approximate geographic location Ensuring Legal Compliance

Important: xbajee5 never stores your full bank card number or PIN. All financial transactions are processed exclusively through secure third-party payment gateways.

3 How Information Is Collected

Xbajee5 collects information through several methods. We are transparent about each of them:

Information Provided Directly: Information you provide directly when filling out the registration form, completing KYC verification, or contacting our support team.

Automatic Data Collection: Technical information is collected automatically through cookies, log files, and tracking technologies while you use the platform.

Transaction Information: Relevant information is collected from payment processors during deposits and withdrawals.

Third-Party Sources: In certain circumstances, information may be obtained from identity verification agencies or fraud prevention services.

4 Why We Use Your Information

The information we collect is used solely for the following purposes and nothing else:

  • Account Creation & Management: Completing registration, verifying login, and keeping your account secure.
  • Transaction processing: Processing deposits, sending withdrawals, and crediting bonuses.
  • KYC & Legal Compliance: Meeting regulatory requirements for age verification and anti-money laundering.
  • Customer Service: Resolving your questions and complaints quickly.
  • Fraud prevention: Detecting suspicious activity and keeping your account secure.
  • Service Improvement: Analysing user experience to make the platform better.
  • Promotional Communications: Keeping you informed about bonuses and offers (only with your consent).
  • Responsible Gaming: Identifying unusual gaming patterns and providing the necessary support.
5 Data Sharing Policy

Xbajee5 does not sell your personal information. However, certain data may be shared in the following limited circumstances:

Payment processors: Only the minimum information necessary to process transactions via mobile banking services such as bKash, Nagad, and Rocket is shared.

Identity Verification Agency: For identity verification as part of the KYC process, information may be shared with authorised verification agencies.

Regulatory Authorities: Information may be disclosed to government authorities when required by law or court order.

Analytics Services: Anonymous and aggregated data may be used with analytics services to improve platform performance — with no personal identifiers involved.

To be clear: xbajee5 does not share your personal information with any advertisers, data brokers, or other gaming operators.

6 Cookie Policy

Xbajee5 uses cookies on its website and app. Cookies are small data files stored on your device that help improve your experience on the platform.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Until End of Session
Functional Cookies Remembering language preferences and layout settings 1 year
Analytics Cookies Monitoring page visits and usage patterns 6 Months
Security Cookies Fraud & Bot Detection 30 Days

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may affect certain features of the platform.

7 Data Retention Period

Xbajee5 does not retain any data longer than necessary. Retention periods for different types of information are outlined below:

  • Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Transaction records: 7 years from the date of the last transaction (in accordance with financial regulatory requirements).
  • KYC documents: 5 years from the date of verification.
  • Gaming History: For as long as your account remains active.
  • Support Conversations: 2 years from the date of resolution.
  • Log Files: Automatically deleted after 90 days.
Certain data may not be deletable before a set period due to legal obligations. In such cases, you will be clearly informed.
8 Your Rights

As an xbajee5 user, you have the following rights over your data:

Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data under certain conditions.
Right to Restrict Processing
In certain circumstances, you can request that processing of your data be restricted.
Data Portability
You can request a copy of your data in a machine-readable format.
Right to Object
You can object to the use of your data for marketing or any other specific purpose.

To exercise these rights support@xbajee5.app. We typically respond within 7 business days.

9 Minor Protection

Xbajee5 is strictly for individuals aged 18 and above. We do not knowingly collect or store any information from minors.

  • Age verification is mandatory at the time of registration.
  • If we become aware that any information has been inadvertently collected from a minor, it will be deleted immediately.
  • If you suspect your child has opened an account, please contact support immediately.

18+ Only: We believe in responsible gaming and are committed to keeping minors away from gambling. For more details, visit our Responsible Gaming View the page.

10 Security Measures

Xbajee5 uses industry-standard security technology to keep your data safe. Our key security layers are outlined below:

  • 256-bit SSL/TLS Encryption: All data transmissions occur over encrypted channels, making them unreadable to any third party.
  • Two-Factor Authentication (2FA): OTP verification is available as an extra layer of security at login.
  • Firewall & Intrusion Detection: Automated measures are in place at the server level to prevent unauthorized access.
  • Regular Security Audits: Our systems are regularly audited by independent third-party experts.
  • Data Masking: Sensitive information (such as phone numbers) is partially masked in the interface.
  • Automatic Session Timeout: You will be logged out automatically after a period of inactivity.

Stay vigilant: xbajee5 will never ask for your password or OTP by phone or email. Any such request is a scam — please report it to us right away.

11 Policy Updates

Xbajee5 may update this Privacy Policy from time to time. For any significant changes:

  • You will be notified by email or in-app notification at least 30 days before any changes take effect.
  • The "Last Updated" date at the top of the policy will be revised accordingly.
  • For significant changes, we may ask for your consent again.
  • Continuing to use the platform after any changes will be taken as acceptance of the updated policy.

If you need a copy of a previous version, you can request one from support.

12 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to us through the following:

Email: support@xbajee5.app

Live Chat: Log in to the xbajee5 platform and chat directly with us through the Support section.

Help Centre: For general enquiries Help Center View the page.

We typically respond to data-related requests within 7 business days. For urgent matters, please use Live Chat.

Safe & Trusted

Your data is secure — play with complete peace of mind

Your privacy is our top priority at xbajee5. Register now and start your journey on Bangladesh's most secure gaming platform.

Register Now App Download Help Center
বাংলা